Shipping policy

Shipping Policy

Overview

At SportKyro™, we are committed to providing a smooth and reliable shopping experience. We work with trusted fulfillment partners to deliver high-quality fitness products and accessories to customers worldwide.

This Shipping Policy explains how orders are processed, shipped, and delivered.

1. Order Processing Time

All orders are processed within:

1–5 business days

After your order has been processed and shipped, you will receive a confirmation email with tracking information (when available).

Please note that processing times may be longer during:

  • Holidays

  • Sales events

  • High-demand periods

2. Shipping Times

Estimated delivery times:

United States:

7–20 business days

European Union:

7–25 business days

Other International Locations:

10–30 business days

Delivery times are estimates and are not guaranteed, as they may vary depending on:

  • Destination country

  • Customs procedures

  • Shipping carrier delays

  • Weather conditions

  • Other circumstances outside our control

3. Order Tracking

Once your order has been shipped, you will receive a tracking number by email.

Please allow 3–7 days for tracking information to update after shipment.

If your tracking information has not updated, please contact our support team.

4. Shipping Locations

SportKyro™ ships products to customers worldwide.

Orders may be shipped from different fulfillment locations depending on:

  • Product availability

  • Customer location

  • Shipping efficiency

5. Customs, Duties & Taxes

Customers are responsible for any customs fees, import duties, or taxes that may apply to their order.

SportKyro™ is not responsible for delays or additional charges caused by customs authorities.

6. Lost, Stolen, or Delayed Packages

SportKyro™ is not responsible for packages that are:

  • Lost after confirmed delivery

  • Stolen after delivery

  • Delayed due to shipping carriers, customs, weather, or other external circumstances

If your package has not arrived within the estimated delivery timeframe, please contact our customer support team so we can assist you.

7. Incorrect Shipping Information

Customers are responsible for providing accurate shipping information at checkout.

If incorrect information is provided and the package cannot be delivered, additional shipping costs may apply for resending the order.

8. Damaged or Incorrect Orders

If your order arrives damaged or you receive the wrong product, please contact us within:

7 days after delivery

Please provide:

  • Order number

  • Photos of the product

  • Description of the issue

Our team will review your request and provide a suitable solution.

9. Contact Information

For any shipping questions, please contact:

SportKyro™ Customer Support
Email: support@sportkyro.com

Thank you for choosing SportKyro™.

We appreciate your trust and are committed to delivering a great shopping experience.